Shipping policy

SHIPPING POLICY

Last Updated: 3 April 2026

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from AS-SABOOR (“Company”, “we”, “our”, “us”) through our website as-saboor.in.

1. Order Processing Time

  • All orders are processed within 2 to 3 business days after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • In case of high order volumes, processing time may be slightly delayed. Customers will be informed in such cases.

2. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location, weight, and order value.
  • Free shipping may be available on orders above 1000, if applicable.
  • Any applicable taxes or duties will be clearly displayed at checkout.

3. Delivery Timeline

  • Estimated delivery time is 5 to 6 business days, depending on the delivery location.
  • Delivery timelines are estimates and not guaranteed.
  • Delivery may be delayed due to:
    • Courier partner delays
    • Weather conditions
    • Natural disasters
    • Government restrictions
    • Incorrect shipping address provided by the customer

4. Shipping Partners

  • We use authorized third-party courier partners to deliver orders safely and efficiently.

5. Order Tracking

  • Once the order is shipped, customers will receive a tracking ID via email/SMS.
  • Customers can track their shipment through the courier partner’s website.

6. Delivery Attempts

  • Our courier partner will attempt delivery [X] times.
  • If delivery fails due to customer unavailability or incorrect address, the order may be returned to us.
  • Re-shipping charges may apply in such cases.

7. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.
  • We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

8. Damaged or Tampered Packages

  • Customers are advised to check the package at the time of delivery.
  • If the package appears damaged or tampered, please refuse delivery and contact us immediately.
  • Complaints regarding damaged goods must be raised within 48 hours of delivery.

9. International Shipping (If Applicable)

  • International shipping charges and delivery timelines vary by country.
  • Customs duties and import taxes, if applicable, are the responsibility of the customer.